In early October, I showed up at an old firehouse on Staten Island for a glimpse into the future of virtual reality. That future depends largely on haptics. Now that we can use VR headsets to transport ourselves to another world, the thinking goes, we need systems to recreate sensations to bring those virtual experiences to life.

I went to Staten Island to meet up with a little-known company that fancies itself “the leader of realistic haptic feedback.” The company—now called HaptX—had promised to let me try out a prototype of its very first product.

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